Privacy Policy

This policy applies to thewelleva.com and to every form, account page and message service reached through it. It explains what personal information is gathered, why it is needed, and the choices available to anyone who shares it.

Using the site indicates agreement with the practices described here. Anyone who does not agree should stop using the site and avoid submitting information through it.

Details are only gathered when they are typed in. Creating an account collects a first name, last name, email address, phone number and password. Sending a message through the contact page collects a name, email address, subject line and the body of the message.

No health record, medical history, insurance detail or payment card is requested anywhere on this site. Sensitive information of that kind should never be entered into a form here.

Standard server logs record technical details such as browser type, device category, approximate region, referring page and the pages opened during a visit. These entries help keep the site working correctly and are not used to build a personal profile.

Cookies and similar storage may hold a session state or a preference such as a dismissed message. Browser settings can block or clear these at any time, though some parts of the site may behave differently afterwards.

Contact details support account creation, message replies, notes about new guides, and the service or marketing messages covered by the consent boxes on the signup form. Technical data supports security, troubleshooting and general improvements to the pages.

Information is never used to make decisions about employment, credit, insurance or medical care, and it is not fed into advertising networks.

Text messages are only sent when the matching consent box has been ticked on the signup form. Service messages and marketing messages are separate choices, and neither is a condition of using the site.

Replying STOP to any message ends further texts to that number, and replying HELP returns support details. Message frequency may vary, and standard message and data rates may apply.

A small number of providers help operate the site, covering areas such as hosting, email delivery and message delivery. Each receives only what is needed to perform its function and is bound to handle that information confidentially.

Information may also be disclosed where the law requires it, where a lawful request from a public authority must be answered, or where disclosure is needed to protect the rights and safety of site users.

Reasonable administrative and technical safeguards protect the information held, including restricted access and encrypted transfer between a browser and the site. Passwords are stored in a hashed form rather than as plain text.

No method of transmission or storage is completely secure, so absolute protection cannot be promised. Choosing a strong password and keeping it private remains an important part of account safety.

Account details are kept while the account remains active. Contact messages are kept long enough to answer them and to understand which subjects readers ask about most often.

Once information is no longer needed, it is deleted or reduced to a form that cannot identify anyone. Some records may be held longer where a legal or record keeping obligation applies.

Anyone who has shared information may request a copy of it, ask for a correction, withdraw consent for messages, or request deletion of an account and the details attached to it. Requests can be made using the contact details listed below.

Identity may need to be confirmed before a request is completed, which protects an account from being changed by someone else.

This site is written for adults and is not directed at children under the age of thirteen. Accounts are intended for United States residents aged eighteen or older.

If information from a child has been submitted, a message through the contact details below will lead to its removal.

Some guides may point to outside pages for background reading. Those pages run under their own privacy practices, which are not controlled here.

Reading the policy on any site before sharing information with it is always worthwhile.

This policy is revised when site practices change or when a clearer explanation is needed. The date at the top of the page shows when the current version took effect.

Continuing to use the site after an update indicates acceptance of the revised policy.

Questions about this policy, or a request relating to personal information, can be sent using the details published on this site. Reach the site by phone at +1 (408) 608-1117, by email at eva-s@thewelleva.com, or by post at 2542 S Bascom Ave Campbell CA 95008.

A message through the contact page reaches the same place and is read in full.